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Insights: Blog Posts

Posts about

AI

Let’s Talk Recommendation Engines: Buy or Build?

As the existence and usefulness of recommendation engines have moved from the cutting edge of data science to the mainstream, we have seen a proliferation of plug-and-play products that connect to...
AI, retail

How to Build Your Recommendation Engine

March 3, 2022

For as long as there has been commerce, vendors have been considering how to present their...
5 minute read
Read More
AI, Automotive

Connected Data: The Modern-Day Gold Rush

July 13, 2021

In 1848, California and the entire United States were changed forever following the discovery of a...
3 minute read
Read More
AI

Artificial Intelligence: Don't Get Lost in the Hype

May 17, 2021

Almost 90% of all executives say that artificial intelligence (AI) presents an opportunity....
4 minute read
Read More
AI, managed services

How to Ramp Up Automation in a Call Center Upgrade

April 14, 2020

This is the third in a series of blogs about improving your call center.
2 minute read
Read More
AI, digital transformation

Digital Twins: Mining the Potential of Real-Time Modeling

January 28, 2020

The appeal of a digital twin is obvious: You deploy a digital model that mimics real-world behavior...
2 minute read
Read More
AI

Predicting Customer Intent: It’s All About Impact

January 15, 2020

Using predictive algorithms in customer care poses a challenge you might not anticipate: Accurate...
2 minute read
Read More

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