Predicting Customer Intent: It’s All About Impact
January 15, 2020
Using predictive algorithms in customer care poses a challenge you might not anticipate:...INSIGHTS: BLOG POSTS
NRF2020: They Don’t Call it The Big Show for Nothing
My Impressions of the 15th NRF Expo and Show As a technology professional focused on retail and commerce, this was my 15th NRF Expo and Show (but who is counting?). The venue is, of course,...
3 Strategic Keys to Driving Speed-to-Value in Agile Product Development
January 2, 2020
It’s not enough to produce speed and value in Agile product development. You have to provide...
2 minute read
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